Capital Markets Day 2022 recording

Retailers are risking lost omnichannel revenue opportunities during peak due to shelf gaps and stock being unavailable just at the moment shoppers are looking to make Christmas purchases, the latest research from Pricer, shows.

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27% expect to return a profit from ecommerce orders fulfilled via bricks-and-mortar networks within a year 5% don’t expect ever to be able to achieve profitability with these types of orders 50% have looked at cost saving exercises elsewhere as they don’t make money on online orders fulfilled via the store